After-Sales Support

We stand behind the quality of our products and are committed to supporting our business partners with reliable after-sales solutions.

1. Warranty Coverage

  • All products are covered by a 12-month warranty against manufacturing defects, starting from the shipment date.

  • Warranty covers material and workmanship issues only.

  • Misuse, improper installation, accidents, or unauthorized modifications are not covered.

2. Parts & Repair Service

  • For confirmed defective parts, we will provide replacement parts or repair guidance to reduce downtime and shipping costs.

  • We maintain a stock of spare parts for key products to ensure timely support.

  • In some cases, we can ship repair kits for on-site maintenance.

3. Resale Assistance

  • We understand that in wholesale business, some stock may not match local market needs.

  • For slow-moving or non-customized items, we can assist in connecting you with other buyers in our network for resale opportunities.

  • We can also provide discounted promotional materials to help you clear stock.

4. Claim Procedure

To process your after-sales request efficiently, please provide:

  • Order reference & shipment date

  • Product model & quantity

  • Detailed issue description

  • Photos or videos showing the issue

📧 Email: support@autoguardgear.com
📞 Phone/WhatsApp: +86-135 6078 3720

5. Why Choose Our After-Sales Service

Fast Response Time – We reply to all after-sales requests within 24 hours on working days, ensuring quick solutions.

Spare Parts in Stock – Key components are always available for fast replacement, reducing downtime for your customers.

Flexible Solutions – We provide repair guidance, parts replacement, or resale assistance depending on your needs.

Global Buyer Network – We can help connect you with potential buyers in other markets to reduce stock pressure.